bj44 Privacy Policy

For the purposes of this Privacy Policy, bj44 is the data controller responsible for the personal information of players who use the bj44 platform at bj44.ws. As data controller , bj44 determines the purposes and means by which your personal data is processed in connection with account registration, betting activity, payment processing, customer support, and platform security.

When this Policy refers to "we", "us", or "bj44", it means the operating entity behind the bj44.ws platform. When it refers to "you" or "your", it means any individual who visits, registers on, or otherwise uses the bj44 platform, regardless of their location within Bangladesh.

bj44 collects personal information through several channels: directly from you when you register or contact us, automatically when you use the platform, and in limited cases from third-party verification and payment partners. The categories of data we collect are described below.

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, mobile number, and email address.
• Identity verification (KYC) documents: National Identity Card (NID), passport, driving licence, and proof of address such as utility bills or mobile financial service statements.
• Payment information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank), and transaction reference numbers.
• Communications: Messages and transcripts from Live Chat sessions, email correspondence, and any documents or screenshots you share with the bj44 support team.
• Responsible gaming declarations: Self-exclusion requests, deposit limit preferences, and any voluntary disclosures relating to problem gambling concerns.

2.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited on bj44.ws, time spent on each page, betting and gaming activity logs, search queries within the platform, and click-path data.
• Location data: Approximate geographic location inferred from your IP address (city/region level). bj44 does not collect precise GPS location data.
• Session data: Login timestamps, session duration, and logout events.
• Cookie and tracker data: See Section 6 for full details of the cookies and tracking technologies used on bj44.ws.

2.3 Information From Third Parties

• Identity verification providers: Where bj44 uses a third-party KYC service to verify your identity documents, that provider may return a verification result and associated data to bj44.
• Payment processors: bKash, Nagad, and partner bank gateways may confirm transaction status and wallet ownership details to bj44 for the purpose of processing deposits and withdrawals.
• Fraud and risk screening services: bj44 may receive risk scores or flags from third-party anti-fraud tools to protect the platform and its users.

bj44 uses the personal information it collects for the following specific purposes. Each purpose is linked to a legal basis described in Section 4.

bj44 does not use your personal data for automated decision-making that produces significant legal effects on you without human review. Fraud and risk scoring tools produce recommendations that are reviewed by the bj44 security team before any account action is taken.

bj44 processes your personal data only where a valid legal basis exists. The bases we rely on are as follows:

• Contract performance: Processing is necessary to register your account, accept and settle your bets, process payments, and provide customer support — all of which form part of our contractual relationship with you as a registered bj44 player.
• Legal obligation: bj44 is required to collect and retain certain data — including KYC identity documents and transaction records — to comply with applicable anti-money laundering (AML), counter-terrorist financing (CTF), and responsible gaming obligations.
• Legitimate interests: bj44 processes certain data (such as device and usage data) where it has a legitimate business interest in doing so — for example, detecting fraud, preventing abuse, improving the platform, and maintaining network security — provided those interests are not overridden by your rights and interests.
• Consent: Where bj44 sends you marketing communications by email or SMS — including promotional offers, bonus notifications, and cricket betting tips — it does so only on the basis of your freely given, informed consent obtained at registration or through your account settings. You may withdraw consent at any time by contacting bj44 support.

bj44 does not sell or rent your personal data to third parties. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose.

5.1 Payment Service Providers

When you make a deposit or request a withdrawal, bj44 shares the minimum necessary transaction data with the relevant payment processor — bKash, Nagad, Rocket, Upay, or a partner bank — to execute the transaction. These providers act as independent data controllers for their own payment services and are subject to their own privacy policies.

5.2 Identity Verification Partners

To complete the KYC process, bj44 may transmit your identity documents and personal details to a certified third-party verification service. This provider is contractually bound to use your data only for the purpose of verification and to maintain security standards consistent with industry best practice.

5.3 Game Content Providers

Casino game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a player session token and anonymised session data when you launch a game on the bj44 platform. Full personal details (name, NID, payment information) are not shared with game providers.

5.4 Legal and Regulatory Disclosure

bj44 may disclose personal data to law enforcement agencies, regulatory bodies, or courts where it is legally required to do so — for example, in response to a court order, a formal regulatory inquiry, or an investigation into suspected money laundering, fraud, or match-fixing connected to the bj44 platform.

5.5 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of the bj44 business, your personal data may be transferred to the acquiring entity. bj44 will notify affected players in advance of any such transfer and will ensure the receiving entity commits to handling data in accordance with this Privacy Policy.

bj44.ws uses cookies and similar technologies (such as web beacons and local storage) to deliver a functional, personalised, and secure experience. Below is a summary of the cookie categories in use on the platform.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of the bj44 platform — in particular, strictly necessary cookies cannot be disabled without preventing login and core account functions from working correctly.

bj44 does not use third-party advertising cookies or cross-site tracking cookies that follow your activity on websites other than bj44.ws.

bj44 retains personal data for the period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law. The following retention periods apply as standard:

• Active account data (registration details, payment information, bet history): Retained for the lifetime of the account and for a minimum of 5 years after account closure, to comply with AML and record-keeping obligations.
• KYC identity documents: Retained for a minimum of 5 years from the date of the last transaction on the account.
• Customer support communications: Retained for 3 years from the date of the interaction, unless the communication relates to an ongoing dispute or legal matter.
• Marketing consent records: Retained for the duration of the consent and for 3 years after consent is withdrawn, as evidence of compliance.
• Analytics and usage data: Retained in aggregated, anonymised form indefinitely. Individually identifiable usage logs are retained for 12 months.

When the applicable retention period expires, bj44 will securely delete or anonymise the data in question. Where technical constraints prevent immediate deletion, the data will be isolated from active systems and queued for deletion at the next scheduled purge cycle.

As a bj44 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the bj44 support team at [email protected] (plain text — not a link) with the subject line "Privacy Request".

• Right of Access: You may request a copy of the personal data bj44 holds about you, along with information about how it is used and with whom it is shared.
• Right to Rectification: If any personal data bj44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data where bj44 no longer has a legitimate basis to retain it. Note that this right is subject to bj44's legal obligation to retain certain records — for example, KYC and transaction data required under AML rules cannot be deleted on request.
• Right to Restrict Processing: You may request that bj44 limit the processing of your data while a correction or objection request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contract performance, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests — for example, direct marketing or profiling for platform analytics.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing carried out before the withdrawal.

bj44 applies a layered approach to data security, combining technical, organisational, and procedural controls to protect personal data against unauthorised access, accidental loss, destruction, or disclosure.

9.1 Technical Controls

• All data in transit is encrypted using TLS 1.3 / 256-bit SSL.
• Databases storing personal and financial data are encrypted at rest.
• Production systems are protected by firewalls, intrusion detection systems, and regular vulnerability scanning.
• Access to player data is restricted on a strict need-to-know basis using role-based access controls.

9.2 Organisational Controls

• All bj44 staff who handle personal data are required to complete data protection training before accessing any player information.
• Third-party service providers who process data on behalf of bj44 are bound by data processing agreements that require equivalent security standards.
• bj44 conducts periodic internal security reviews and engages external penetration testing on a scheduled basis.

9.3 Incident Response

In the event of a confirmed personal data breach that poses a risk to affected players, bj44 will notify impacted players without undue delay and take immediate steps to contain and remediate the breach. Players will be informed of the nature of the breach, the data affected, and the steps bj44 is taking in response.

The bj44 platform may contain references to or integrations with third-party services — including game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi), payment processors (bKash, Nagad, Rocket, Upay), and sports data feeds covering BPL, IPL, and international cricket fixtures.

When you interact with a third-party game client embedded within bj44 — for example, launching a live dealer table powered by Evolution Gaming — you may be subject to that provider's own terms of use and data practices in addition to this Privacy Policy. bj44 is not responsible for the privacy practices of third-party game providers and encourages you to review their policies independently where relevant.

Payment providers such as bKash and Nagad are independent data controllers for the data you provide directly to them during a payment transaction. Their handling of your payment data is governed by their own privacy policies, not by this document.

bj44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The effective date at the top of this document will be updated each time a revision is made.

Where a change is material — meaning it significantly alters how we collect, use, or share your personal data — bj44 will provide at least 7 days' advance notice by posting a prominent notice on the bj44 homepage and, where a valid email address is on file, by sending a notification to your registered address.

Minor updates — such as clarifications, corrections to typographical errors, or adjustments to reflect new payment partners — may be made without prior notice and will take effect immediately upon publication. Your continued use of bj44.ws following any update to this Policy constitutes your acknowledgement of the revised version.

We recommend reviewing this page periodically, particularly before making a first deposit or before sharing any additional personal information with bj44.

If you have any question about this Privacy Policy, wish to exercise a data subject right, or want to raise a complaint about how bj44 has handled your personal information, please contact us using the details below.

• Email: [email protected] (plain text — not a link) — subject line: "Privacy Request"
• Live Chat: Available 24/7 from within the bj44 platform — average response time under 2 minutes
• Response Commitment: All privacy queries are acknowledged within 5 business days and resolved within 30 calendar days

All times referenced in this Privacy Policy use Bangladesh Standard Time (BST, UTC+6).